iPhone 14 Plus users affected by a camera defect in devices manufactured from April 10, 2023, to April 28, 2024, can access a free repair service from Apple. Users can verify eligibility via the Apple support page and request refunds for previous repair costs.
The affected iPhone 14 Plus devices suffer from a manufacturing defect where the phone does not show any preview while using the rear camera of the device.
iPhone 14 Plus users affected by a specific camera issue can check their eligibility for free repairs by visiting Apple’s official support page and entering their device’s IMEI number. If eligible, Apple will provide the repairs free of cost.
Additionally, those iPhone 14 Plus users who previously paid for repairs related to this issue are also eligible to request a refund.
Apple has stated that users can make claims for these free repairs for up to three years from the original purchase date of their iPhone 14 Plus.
This programme, however, applies only to a “very small percentage” of iPhone 14 Plus devices and does not extend to the iPhone 14, iPhone 14 Pro, iPhone 14 Pro Max, or newer models.
