The NatWest banking app is now available on Apple’s Vision Pro, making the bank among the first global banks to feature its app on VisionOS, Apple’s new operating system with a three-dimensional user interface.
This system is operated using a combination of eye movements, hand gestures, and voice commands. Users can interact with apps through visual selection, finger taps, wrist flicks, or by using a virtual keyboard or voice dictation.
The bank has conducted extensive testing to refine the user experience, optimising it for the eye-tracking capabilities of VisionOS and implementing additional security measures to protect users’ banking information on the new device.
As an early adopter of this technology, NatWest says it aims to explore how spatial computing can enhance financial visualisation and improve user interaction. The bank will use data from the app’s usage on Vision Pro to refine its digital services and product design.
The app will continue to offer features such as account balance viewing, transfers, and direct debit management in a more immersive format. Moreover, customers will also have access to Cora+, NatWest’s AI-powered digital assistant for a conversational experience.
Customers will be able to use NatWest’s existing banking app for personal customers, but in a different way – viewing balances, making transfers between accounts and managing direct debits through a secure and immersive experience.
Users can visualise their financial world on a large canvas with limitless space – making use of NatWest’s existing features such as viewing credit score, managing spending and exploring insights.
Wendy Redshaw, Chief Digital Information Officer at NatWest Group said:
“It’s great to be a first-mover with such exciting new technology. We’re very pleased to now offer our excellent Retail banking app through an immersive new experience. It will be interesting to take learnings, understanding how customers use the app in this new technology to deal with their finances, and to understand how we can create bespoke propositions to serve them even better.
It’s just one insight into how the future of banking could look in the future – watch this space.”
