BlackBerry has rolled out an update to BlackBerry WorkLife, bringing new features for both administrators and users. The new administrator features for the latest release of BlackBerry WorkLife brings the ability to block calls (for example, spam) from unwanted numbers for all users.
Admins now gave the ability to record and archive voice calls and text messages from the primary line of COPE or COBO devices, as well as the work line of BYOD devices. WorkLife now provides its own voicemail separate from the user’s personal voicemail and calls can now be sent to WorkLife voicemail if the user is not reachable. Admins now have the ability to forward WorkLife calls to another number.
Admins now have the option to allow WorkLife contacts to sync to the native contacts. Meanwhile, reports and invoices that are generated from the management console are now password protected and Device information and WorkLife app metadata (for example, the app version) for each employee can now be viewed from the management console.
Load-balancing with BEMS brings the ability to load-balance across multiple BlackBerry Enterprise Mobility Suite URLs and there is now support for over 5000 native or Microsoft Azure Active Directory Connect contacts.
The BlackBerry WorkLife Persona app has also been improved. Users can now block numbers from the WorkLife Persona app, users can now send log files from the WorkLife Persona app to the server for troubleshooting and users now receive a voice mail file attached to an SMS message when a WorkLife caller leaves a voice mail.
BlackBerry WorkLife Data is the split billing solution that offers corporate data expense management and data usage visibility for enterprises. It provides automated reimbursements, allowing you to eliminate time-consuming, complex, often imprecise reimbursement programs. BlackBerry WorkLife Data clearly and seamlessly separates data used by corporate applications from data used by personal applications.
With a simple, one-step process, you can enable the solution on any device managed by BlackBerry® Dynamics. The solution also works on apps managed by other EMM vendors that use VPNs to secure device communications. This removes any confusion when it comes to billing and reimbursement. To fully automate the expense submission process, BlackBerry
WorkLife Data integrates with leading expense management systems.
With BlackBerry WorkLife Data’s built-in advanced analytics feature, you can monitor
employees’ work-related data usage from a simple console—without visibility into users’
personal lives. Balancing visibility with privacy, this capability provides detailed reports of cellular data usage for each user, including individual app usage over time, data consumed while roaming, top consumers, and past and current consumption.
The advanced analytics feature allows you to gain insight into your employees’ cellular
consumpltion via data reports.
BlackBerry WorkLife Data’s reimbursement feature accurately facilitates reimbursements for work activity on employee devices. It covers all charges that are incurred from data usage on corporate approved applications. This feature eliminates the need for employees to waste time on complex reimbursement programs and ensures that you’re not overcompensating employees for costs associated with personal usage. Costs are kept as low as possible.
With BlackBerry WorkLife Data, you get complete control over employees’ data usage for business apps – where they use data, when, and how much. From a simple console, enterprise administrators can selectively apply rules and policies for work applications – without affecting personal apps – allowing for a complete separation of work and personal usage.
