SignalWire has launched SignalWire Work, a unified virtual office tool offering secure, powerful, and customisable video conferencing.
SignalWire Work is a new suite of video products built on SignalWire’s elastic cloud communications platform. Based on years of experience developing always-on video conferencing and remote work technology, SignalWire Work delivers all the features of legacy video chat tools, like integrated text chat and screen-sharing, plus a host of innovative features inspired by lessons learned over 15+ years operating as a fully distributed organisation.
SignalWire Work also includes full customisation and application integration by way of SignalWire’s advanced real-time APIs.
“We have a lot of firsthand experience when it comes to video collaboration, the good, the bad, and the ugly,” said Anthony Minessale, Co-Founder and CEO of SignalWire.
“Replicating the in-person office experience is difficult, and frankly, we wouldn’t want to do that anyway. Offices can be distracting, and in many ways remote is better. So with SignalWire Work, we want to emulate as many of the positive aspects of physical colocation – building camaraderie and solidifying relationships, without being intrusive or distracting.”
SignalWire develops its entire WebRTC technology stack, which allows for rapid iteration and feature development. This stack, combined with the elastic SignalWire Cloud, offers infinite scalability and powerful integrations with traditional telecommunications, SMS, and SIP.
“These guys putting UIs on frameworks designed for on-premises physical servers cannot scale efficiently in the cloud, and those using a 3rd party with an extremely high cost of goods end up passing those costs onto customers. Either way, they are technically handcuffed in terms of offering any real innovation” said Sean Heiney, Co-Founder and COO of SignalWire.
“There’s been a lot of noise from posers in the space, but we’re the real deal. We’re unique in that we make the full stack, and we’re experts in remote working. We use SignalWire Work to do our jobs, and we’ve done that since inception. It’s born from standards with functionality, portability and security in mind.”
SignalWire has Zoom and other incumbents, as well as the new entrants with borrowed tech, in its sights.
SignalWire Work delivers a premium remote communications experience with privacy and data integrity at the forefront of platform design. Browser-based, with nothing to install, SignalWire Work offers high-fidelity voice and up to 4k video, and allows for over 100 simultaneous streams.
Advanced machine learning is used to remove background noise, and network conditions are monitored to dynamically optimise bandwidth. Fully integrated with the SignalWire Cloud communications platform, SignalWire Work users can set text notifications, bring in SIP devices, or set up automatic phone calls based on conference room activity.
Ideal for remote teams, SignalWire Work allows users to create “rooms” that can be devoted to specific departments, projects, or topics. These rooms are shared easily, but are protected by secure authentication methods, advanced encryption, and privacy controls.
Users can enter a virtual office and travel between rooms without disconnecting from any device. They can see a video preview of other active rooms and travel between them as easily as they walk down the hall of a physical office.
SignalWire Work also offers ad hoc “calls” between two or more users for private, secure video communications.
“Our mission has always been to democratize this kind of technology, which is why we’re offering disruptive pricing.” says Minessale.
“If years of open-source has taught us one thing, it’s that a large community can innovate faster than any single organization, and that’s what’s needed most right now – experimentation and fast iteration to discover better ways for us all to make the new world we live in function smoothly. This is just the beginning.”
The full list of features the company claims it will support is as follows:
- “Warm” user-to-user experience
- Always on video rooms
- Room navigator
- Lobby
- Video up to 1080p at 60fps
- Secure and encrypted
- High Definition Audio
- Basic text chat
- Made in the USA, private data never stored or shared
- Ad-hoc video conferences for meetings that start and end
- Simple link-based joining
- Screen Sharing
- Moderator controls
- Video sharing
- Text-to-speech
- SIP audio and video integration
- Clipeze
- Privacy features and social office features
- Video frosting/window frosting
- Do not disturb
- Knocking
- Whispering
- Public announcements
- Up to 50 people simultaneously in any room
- Local phone number for every room
- Support for SnapChat filter engine (backgrounds, user generated content)
- Watch Party mode
- Browser based interface
- Secure
- Nothing to install on desktop or mobile devices
- All the features of basic
- Meeting transcriptions
- Meeting recordings
- Up to 100 users in an single room
- Outbound calling
- AI-based noise cancelling and background noise mitigation
- Background/noise removal
- Voice driven room attendant (Franklin)
- Multiple video sources simultaneously from single user
- Live Broadcasting
- YouTube Live, Facebook Live integration
- 4K Video
- 1:1 End to End Encryption (beta)
- API access
- SIP audio and video integration
- Slack integration
- Brandable
SignalWire Work Pricing
SignalWire Work is free for 30 days, but pricing is not exactly cheap after the trial period ends. Pricing for “basic” level service starts at $349 a month for 1-10 users.
| USERS | BASIC | PROFESSIONAL |
|---|---|---|
| 1-10 | $349 | $499 |
| 11-25 | $999 | $1299 |
| 26-50 | $1399 | $1599 |
| 51-100 | $2499 | $2999 |
| 101-250 | $4999 | $5999 |
| 251+ | Contact Sales | Contact Sales |
