With BlackBerry’s transition to a software company now complete, it is imperative that the company and its ISV partners are ready to support customers during the Apple iOS 11 and Android 8 Oreo upgrade cycles.
With that in mind, the company has announced information on their Enterprise products and services and their compatibility with the Android 8 Oreo and the upcoming iOS 11.
BlackBerry state that they will continue to provide timely information to help customers to support these new operating systems, including detailed instructions that Developers, Administrators and Help Desks may need to take before iOS 11 and Android 8 Oreo is installed by their users.
If you are a Developer using the BlackBerry Dynamics Secure Mobility Platform,
Android 8: It is critical that enterprises and developers update to BlackBerry Dynamics SDK for Android version 3.3. Because of a change in Android background services, apps built with earlier versions of the SDK will not run reliably on Android 8. iOS 11: It is mandatory that enterprises and developers update to BlackBerry Dynamics SDK for iOS version 3.3. Apps built with earlier versions of the SDK run the risk of data leaks in some use cases. The same requirements apply to the BlackBerry Dynamics SDK for Cordova version 3.3. The same requirements apply to the BlackBerry Dynamics Bindings for Xamarin.Android and Xamarin.iOS version 3.3.BlackBerry Administrators and Help Desks – App Releases
The following table provides release information for BlackBerry and Good apps that are compatible with iOS 11 and Android 8 Oreo:
App Name FInal Version # Release Date for iOS and Android BlackBerry Access – Android 2.8.2.987 Week of Sept 5th BlackBerry Access – iOS 2.8.1.1074 Week of Sept 5th BlackBerry Work – Android 2.9.0.889 Week of Sept 5th BlackBerry Work – iOS 2.9.0.3351 Week of Sept 5th BlackBerry Share – Android 3.2.6.89 Week of Sept 5th BlackBerry Share – iOS 3.2.6.89 – BlackBerry Connect – Android 2.5.2.1023.34 Week of Sept 5th BlackBerry Connect – iOS 2.5.2.23 – BlackBerry Docs to Go – Android – – BlackBerry Docs to Go – iOS – Week of August 28th BlackBerry Dynamics SDK – Android 3.3.0.3073 Released Aug 29th BlackBerry Dynamics SDK – iOS 3.3.0.3249 Released Aug 22nd Good For Enterprise (GFE) – Android 3.3.0.495 Week of Sept 5th Good For Enterprise (GFE) – iOS 3.3.0.3227 Week of Sept 5th Launcher Library – Android 2.6.1.201 – Launcher Library – iOS 2.6.1.137 Released Aug 22nd BlackBerry Notes – Android 2.9.0.1441 Week of Sept 5th BlackBerry Notes – iOS 2.9.1.160 Week of Sept 5th BlackBerry Tasks – Android 2.9.0.1441 Week of Sept 5th BlackBerry Tasks – iOS 2.9.0.160 Week of Sept 5th BlackBerry UEM Client – Android 12.31.0.153852 Week of Sept 5th (or earlier) BlackBerry UEM Client – iOS 12.32.1645 Week of Sept 5th BlackBerry Workspaces for Android – – BlackBerry Workspaces for iOS 5.2.3 Week of Sept 5thBlackBerry Administrators and Help Desks – Server Releases
The following table provides release information for BlackBerry and Good server software that is compatible with iOS 11 and Android 8 Oreo:
Product Recommended Actions BlackBerry UEM version 12.7 (On-Premise), BlackBerry UEM version 12.6 (On-Premise), BlackBerry Enterprise Service 12 version 12.5 (On-Premise) On Day Zero, BlackBerry will support iOS11 compatibility for BlackBerry UEM. Such compatibility related to iOS11 (MDM, MAM, other) is expected to work properly on all supported versions of BlackBerry UEM and BES12, except for BlackBerry Secure Connect Plus and BlackBerry Secure Gateway. Nevertheless, we encourage all customers to upgrade to the most recent version of BlackBerry UEM (version 12.7.1), to ensure supportability. BlackBerry Secure Connect Plus If you are currently using BlackBerry Secure Connect Plus and you want to use iOS11 devices with BlackBerry UEM or BES12 On-Premise, you must take one of the following actions:Customers with BlackBerry UEM v12.6.3 or BlackBerry Enterprise Service 12 v12.5.2 On-Premise:
If you are planning to use BlackBerry Secure Connect Plus with iOS11 devices and cannot upgrade to BlackBerry UEM version 12.7.1, you can contact BlackBerry Support for a QuickFix. If this option is preferred, we encourage you to reach out to BlackBerry Support for a QuickFix as soon as possible and not to wait for official iOS11 release.Customers with BlackBerry UEM version 12.7 On-Premise:
If you are planning to use BlackBerry Secure Connect Plus with iOS11 devices, you must upgrade to UEM version12.7.1Note: If you do not take an action, you will not be able to use BlackBerry Secure Connect Plus features with iOS 11 devices. BlackBerry Secure Gateway Service If you are currently using BlackBerry Secure Gateway Service and you want to use iOS 11 devices with BlackBerry UEM or BES12 On-Premise, you must take one of the following actions:
Customers with BlackBerry UEM version 12.6.3 or BlackBerry Enterprise Service 12 version 12.5.2 On-Premise:
If you are planning to use BlackBerry Secure Gateway Service with iOS11 devices and cannot upgrade to BlackBerry UEM version 12.7.1, you can contact BlackBerry Support for a QuickFix. If this option is preferred, we encourage you to reach out to BlackBerry Support for a QuickFix as soon as possible and not to wait for official iOS11 release.Customers with BlackBerry UEM v12.7 On-Premise:
If you are planning to use BlackBerry Secure Gateway Service with iOS11 devices, you must upgrade to UEM version 12.7.1Note: If you do not take an action, you will not be able to use BlackBerry Secure Gateway Service features with iOS 11 devices. BlackBerry UEM Cloud An upcoming release will include an update to the BlackBerry Connectivity Node, which will allow you to use BlackBerry Secure Connect Plus or the BlackBerry Secure Gateway Service on iOS 11 devices. The updated BlackBerry Connectivity Node will be available to download from the Settings External Integration page within the UEM Cloud admin console on Friday September 8th.
Note: Customers using BlackBerry Secure Connectivity Plus or the BlackBerry Secure Gateway Service MUST download and install the new BlackBerry Connectivity Node in order to use iOS11 with these services. BlackBerry Enterprise Mobility Server (BEMS) No server updates are needed for iOS 11 or Android 8 Oreo. Good Mobile Control Server No server updates are needed for iOS 11 or Android 8 Oreo. Good Control (GC) Server No server updates are needed for iOS 11 or Android 8 Oreo. Release Milestones Release Milestone Date Release of M-Series Currently available via the Downloads page iOS v.3.2.0.2465 Android v.3.2.0.2338 Available Now BlackBerry Dynamics SDK for iOS 11 Readiness
BlackBerry Dynamics SDK for iOS v3.3.0.3249 tested with iOS 11 beta 7 is now available on the Downloads page BlackBerry Dynamics SDK for iOS – 3.3 AvailableNow BlackBerry Dynamics Launcher Library for iOS 2.6.1.137
This is the iOS11 readiness release. BlackBerry Launcher Library for iOS v2.6.1.137 Download and Release Notes Available Now BlackBerry Dynamics Launcher Library for Android 2.6.1.201 This is the Android 8 readiness release. BlackBerry Dynamics Launcher Library for Android 2.6.1.201 Download and Release Notes Available Now BlackBerry Dynamics SDK for Android 8 Readiness BlackBerry Dynamics SDK for Android v3.3.0.3073 tested with Android Oreo final release is now available on the Downloads page Available Now BlackBerry Dynamics SDK for Cordova BlackBerry Dynamics iOS SDK v.3.3.0.3249 available via the Downloads page can be used with the current BlackBerry Dynamics SDK for Cordova version 3.2.0.371 available via the Downloads page Available Now BlackBerry Dynamics SDK for Cordova Readiness version 3.3 SDK will be available on the Downloads page when released. Mid-September BlackBerry Dynamics Bindings for Xamarin.Android and Xamarin.iOS version 3.3. These SDKs will be available on the Downloads page when released. Mid-September BlackBerry UEM 12.7 MR1 Download link to be made available when released. Coming Soon Recommended Actions for CustomersFor Customers Using: Recommended Actions BlackBerry Secure Connect Plus
or
BlackBerry Secure Gateway Service If you are currently using BlackBerry Secure Connect Plus or the BlackBerry Secure Gateway Service, and you want to use iOS 11 devices, you will have to upgrade to BlackBerry UEM 12.7 MR1 Note: If you do not perform the upgrade, you will not be able to use BlackBerry Secure Connect Plus or the BlackBerry Secure Gateway Service features with iOS 11 devices BlackBerry UEM 12.7 If you are using BlackBerry UEM 12.7 in your organization’s environment, you can download the software and upgrade to MR1 BlackBerry UEM 12.6.x
or
BES12.5 If you are using BlackBerry UEM 12.6.x or BES12.5 you can either upgrade to BlackBerry UEM 12.7 and then apply BlackBerry UEM 12.7 MR1, or you can contact BlackBerry Support for a Quick Fix BlackBerry UEM Cloud If you are using BlackBerry UEM Cloud, an upcoming release will include an update to the BlackBerry Connectivity Node, which will allow you to use BlackBerry Secure Connect Plus or the BlackBerry Secure Gateway Service on iOS 11 devices BlackBerry UEM Client If you are using the BlackBerry UEM Client, an upcoming release will allow you to use devices that use iOS 11 and BlackBerry Secure Connect Plus. Once the update is available, you will be able to download the UEM Client from the App Store We anticipate the BlackBerry UEM Client to be available early September 2017. For users that have auto updates turned on, their UEM Client will be updated automatically BlackBerry Enterprise Mobility Server (BEMS) No server updates are needed for iOS 11 or Android 8 Good Mobile Control Server No server updates are needed for iOS 11 or Android 8 Good Control (GC) Server No server updates are needed for iOS 11 or Android 8
