O2 has launched Visual Voicemail on the Google Pixel 3 and 3 XL, with plans to roll out across other vendors, including Samsung and Sony early next year.
Available for O2 Pay Monthly customers, Visual Voicemail is the most user-friendly way to easily and quickly check and select specific voicemail messages without the need to dial 901 to retrieve. In addition, Visual Voicemail displays useful details, such as the name or number of the person leaving the voicemail, as well as the date, time and length of the message.
The main advantage of the service is the ability to listen to a specific message, and not having to listen to messages in turn, as is the case with regular voicemail.
Magnus McDonald, Director of Product and Category Management at O2 said:
“We are constantly looking at how we can improve the customer experience when using any of our services. We were the first to offer Visual Voicemail on the iPhone and then again on Windows phones and it has always been a hugely popular offer. We know that our customers have been hoping to have Visual Voicemail on their Android devices and we’re delighted to be the first network operator to be able to offer this.”
Visual Voicemail is only accessible to O2 Pay Monthly customers including SIM Only for consumer & business. Visual Voicemail isn’t available for O2 Pay As You Go customers or business customers that use private APNs (Access Point Name) – anything other than “mobile.o2.co.uk”.
The new Visual Voicemail upgrade is enabled by installing a new version of the Phone app, available via the Google Play Store. On first updating to the version of the Phone app with Visual Voicemail for O2, it may be necessary to power your device off and on for the Visual Voicemail settings to be visible.
How to Enable Visual Voicemail
- Choose Phone.
- Choose the options symbol.
- Choose Settings.
- Choose Voicemail.
- Enable Visual Voicemail.
You will receive a text message when your request has been processed. Visual Voicemail has been successfully activated and is ready for use.
