While all mobile operators in the UK have been forced to close their stores due to the current lockdown here in the UK, Three UK has went one step further and announced they have also closed their call centres.
In an update to customers, Three said:
“Following government guidance, we’re closing our stores and our contact centre staff won’t be able to get to work as usual.
“Our aim is to look after those who are most vulnerable so please use other ways to get support during this time.”
Three goes on to advise customers to use other means of contact to speak to the company, suggesting using the Three app, the online chat option via Three Store Now or the hourly Three Live chat.
O2, EE, Virgin and Vodafone have also been forced to close shops following the current lockdown in the UK. However, they’ve yet to announce the closure of call centres.
