A vulnerability in WhatsApp has allowed attackers to inject commercial Israeli spyware on to phones, the company and a spyware technology dealer revealed.
WhatsApp discovered in early May that attackers were able to install surveillance software on to both iPhones and Android phones by ringing up targets using the app’s phone call function.
The malicious code, developed by the secretive Israeli company NSO Group, could be transmitted even if users did not answer their phones, and the calls often disappeared from call logs, said the spyware dealer, who was recently briefed on the WhatsApp hack.
NSO’s flagship product is Pegasus, a program that can turn on a phone’s microphone and camera, trawl through emails and messages and collect location data. NSO advertises its products to Middle Eastern and Western intelligence agencies, and says Pegasus is intended for governments to fight terrorism and crime.
In the past, human rights campaigners in the Middle East have received text messages over WhatsApp that contained links that would download Pegasus to their phones.
WhatsApp said that teams of engineers had worked around the clock in San Francisco and London to close the vulnerability. It began rolling out a fix to its servers on Friday last week, WhatsApp said, and issued a patch for customers on Monday.
“This attack has all the hallmarks of a private company known to work with governments to deliver spyware that reportedly takes over the functions of mobile phone operating systems,” the company said.
“We have briefed a number of human rights organisations to share the information we can, and to work with them to notify civil society.”
WhatsApp disclosed the issue to the US Department of Justice last week, according to a person familiar with the matter. A justice department spokesman declined to comment.
NSO said it had carefully vetted customers and investigated any abuse. Asked about the WhatsApp attacks, NSO said it was investigating the issue.
“Under no circumstances would NSO be involved in the operating or identifying of targets of its technology, which is solely operated by intelligence and law enforcement agencies,” the company said.
“NSO would not, or could not, use its technology in its own right to target any person or organisation, including this individual [the UK lawyer].”
The UK lawyer, who declined to be identified, has helped a group of Mexican journalists and government critics and a Saudi dissident living in Canada, sue NSO in Israel, alleging that the company shares liability for any abuse of its software by clients.
