Amdocs is partnering with Three UK as the prime Systems Integrator (SI), in a multi-year managed services deal, to build an Omni Channel digital business system to grow its B2B services in the United Kingdom.
As part of the deal, Amdocs will enable Three UK to provide its enterprise customers with innovative new services that can be deployed, discovered and scaled on demand, enabling faster time-to-market and an enhanced customer experience.
Following Amdocs’ successful business-led managed transformation project at Three Ireland, CK Hutchison Holdings plans to work with Amdocs to leverage its existing business processes and functionality to expand its B2B presence in the UK.
Elaine Carey, Chief Commercial Officer, Three UK & Ireland said, “This partnership with Amdocs will enable us to create modern and innovative solutions that will challenge the status quo and meet the evolving needs of UK businesses. “
Its UK enterprise offerings will include a number of Amdocs services and digital enablement solutions, as well as the development of a mobile application to enable a consumer-like digital experience.
In the new era of light touch, automated operations, having a slick and informative self-service experience for all customers including business users is more important than ever.
Amdocs’ agreement with Three UK is the latest of several announcements where service providers have endorsed Amdocs’ solution for modernising their enterprise business segments, accelerating their journey to the cloud and enabling them to gain more B2B revenues and customers.
Gary Miles, CMO, Amdocs said, “organisations that focus on customer experience outperform the market by a significant margin, and we look forward to working closely alongside Three UK as it grows its enterprise customer base, delivering exciting new customer experiences”.
