O2 UK have begun rolling out the Lumia Denim update for selected Lumia smartphones but for those receiving the update on the Nokia Lumia 930, it comes without the “Hey Cortana†voice activation.
With the update now rolling out, users have reported on O2′s official support forum that the update comes without the feature that adds extra functionality with the ability to activate Cortana using just your voice.
The carrier has posted the following on its official forums:
We’re trying to get the updates out sooner by streamlining the test and approval process. As a result, we were trusting Microsoft to test the O2 software updates for us and provide the results of the tests for us to approve, rather than us testing it, releasing back, and waiting for it to be pushed.
In the case of the Lumia 930, the Cortana issue was missed by Microsoft, so we will be working together to improve the process for future updates.
Microsoft have identified the issue and have fixed it – as a result, the previous 930 update has been put on hold until it’s replaced with the fixed update which we hope will go out soon, though no ETA has been provided.
Other Lumia users have received the Denim update and “Hey Cortana†is present.