Jannah Hotels, designed to recreate the spirit of the noble Bedouin hospitality with its distinctive and creative infrastructure, today announced the integration of BBM, one of the largest private social mobile networks, into its hotel management services.
All employees at Jannah including room attendants, engineers and management team have been equipped with BlackBerry smartphones, including the all-touch BlackBerry Z10 smartphone and the youthful and fun QWERTY BlackBerry Q5 smartphone, to ensure they are constantly connected and achieve operational excellence through BBM.
Internal requests between departments are coordinated through the mobile messaging platform and directed to the relevant department for prompt action. By bringing all employees on BBM, Jannah Hotels is able to access real-time updates on guest requests and operational challenges. This enhanced efficiency and raised customer satisfaction levels.
Nehme Darwiche, CEO and Founder of Jannah Hotels & Resorts, said:
“BBM is an amazing productivity tool. The integration of BBM into our daily operation enables instantaneous and trusted conversations between and within the departments and helped us vastly improve operational efficiency to deliver a richer and seamless experience for our guests.”
With the use of premier technology and evolutionary programs, Jannah Hotels and Resorts offers intelligent and efficient hotel management services that ensure properties managed under the brand achieve their full operating potential.[signoff predefined=”Enjoy this?” icon=”icon-users”][/signoff]
