LivePerson has launched AI Annotator, a new tool automating brand-consumer conservations faster than ever before by harnessing the expertise of agents to improve Conversational AI.
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Cirrus' full omnichannel offering is now available as a native application within Microsoft Teams, enabling contact centre agents to deliver a consistent experience regardless of channel or location.
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Google has finally added 4K HDR video support for the YouTube Android app. Users will be able to watch videos in 4K resolution at 60FPS with HDR on devices, provided the videos are uploaded at that resolution and support HDR.
Ookla Speedtest has launched a new video test, allowing users the ability to directly measure their video streaming experience, providing a new Speedtest that measures max resolution, buffering and loading times.
Google Maps for Android has received a split-screen street view feature, offering users the ability to see the route as well as the split screen view on the same screen.
Apple today unveiled Time to Walk, a new audio walking experience on Apple Watch for Fitness+ subscribers, created to encourage users to walk more often and reap the benefits from one of the healthiest activities.
Telegram has rolled out a new update bringing Voice Chats – persistent conference calls that members can join and leave as they please, and more.
ADARA Networks has launched a new version of its Virtual 5G for Android App, the second version of ADARA's Virtual 5G product.
WhatsApp has implemented shopping carts for businesses, offering a new intuitive experience for users that allows companies to keep track of orders and increase their sales.
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The Android CommonHealth app, which enables users to access and share their health records, such as COVID-19 and lab tests, is now connected to 230 US health systems, with more than 340 health systems due to to be connected by the end of the month.
Inkscreen have released an update to the CAPTOR for BlackBerry Android app, leveraging the BlackBerry Dynamics SDK to offer a secure mobile camera and document app for Android devices.
Snap has today launched Spotlight, a Snapchat feature that is essentially TikTok within Snapchat, with Snap looking to utilize its array of short video Snaps to re-create the TikTok experience.
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