Three says au revoir to roaming charges in time for summer

Mobile network tackles “the great roaming rip-off” head-on

  • Three will extend its Feel At Home service, allowing customers travelling to France, Switzerland, Israel, Finland and Norway to use the internet, text and call home without incurring roaming charges
  • The five new countries join the 11 destinations where Feel at Home is currently available, including the USA, Australia and Italy
  • Feel at Home lets you browse the internet, call and text home and tweet and chat until your heart’s content and is available to both contract and Pay-As-You-Go customers.

A weekend in Paris, a family drive through the Pyrenees, a wine tour in Bordeaux or a sun drenched stay in St Tropez. From 1 July these popular holiday choices will all have one thing in common – Three customers will be able to roam as part of their normal mobile bundle, allowing Brits to holiday like never before.

The 17.1 milliin Brits crossing the English Channel to the holiday hot-spot this year need not fear a dreaded roaming bill on their return, as Feel At Home allows them to use their phone or tablet in a range of great destinations as they would at home, without incurring any additional charges.

Dave Dyson, Chief Executive at Three, said:

“Roaming charges are a rip-off and Three is tackling the issue head-on. We haven’t just reduced charges; we’ve now scrapped them in 16 destinations, making it fairer, easier and more enjoyable to use your phone abroad.

The addition of 5 more countries, including France, to Feel At Home is another big step and one that marks our determination to eliminate roaming rates full-stop.

I want customers to stay connected when they’re overseas without the fear of a nasty bill when they return.”

Feel At Home will automatically activate as soon as you touchdown in one of the 16 great places to visit. As soon as you arrive, your phone picks up a local network and you can then chat to family and text your friends back home, post status updates and share holiday snaps whenever you like. If you go out of bundle, you will still benefit from reduced roaming rates – a no brainer for the modern traveller.

These 5 new destinations will join the US, Indonesia, Sri Lanka and Macau, Australia, Italy, Austria, Hong Kong, Sweden, Denmark and Republic of Ireland, where the service has been available since 2013.

Customers on pay monthly, Pay-As-You-Go, SIM-only and mobile broadband have the freedom to use Feel At Home within the limits of their current Three price plan allowance, as long as international roaming is activated. Calls and texts to non-UK numbers will be charged at standard roaming rates. Tethering is not included.  Pay-As-You-Go customers will require an add on.[signoff predefined=”Enjoy this?” icon=”icon-users”][/signoff]