Samsung and iFixit have launched a self-repair program for Galaxy devices, coming as a response to Apple’s Self Service Repair program.
At launch, owners of the Galaxy S20 and Galaxy S21 series, as well as the Galaxy Tab S7+, are eligible to participate. Samsung’s self-repair program currently covers phone screen, back glass, and charging port repairs, and is only launching in the U.S.
Samsung consumers who wish to make their own repairs can now purchase genuine device parts and convenient, easy-to-use repair tools, available through iFixit, Samsung 837 and Samsung retail and service locations, at the same pricing offered to affiliated repair providers.
“Samsung is continually offering more convenient options for consumers to extend the use of their devices, promote a circular economy, and minimize e-waste. Samsung Self-Repair is another way for customers to prolong the life of their devices, before they are recycled,” said Mark Williams, Vice President of Customer Care at Samsung Electronics America.
In addition, Galaxy device owners will have full access to online repair guides that are designed to be helpful and instructive, providing both visual and written step-by-step instructions, and best of all, at no cost.
Consumers can also connect with iFixit’s community forum to ask any questions to help them better understand specific actions necessary to complete a self-repair on their Galaxy devices.
“Making replacement parts available is a key sustainability strategy. We’re excited to be working directly with Samsung and their customers to extend the lifetime of their phones,” said Kyle Wiens, Co-founder and CEO of iFixit.