BlackBerry Makes Security Products Free for 60 days

As the global impact of the Covid-19 outbreak becomes more widespread, the vast majority of companies are providing updates on what steps they are taking to support staff, partners and customers through this unprecedented period and beyond.

BlackBerry Executive Chairman and CEO John Chen has written a letter to all customers outlining what the company is doing due to the effects of the outbreak.

Chen said,

As a global community, we are facing unprecedented and uncertain times. The COVID-19 pandemic has impacted life as we have known it. As we fight this fight together, I wanted to reach out and update you on the steps BlackBerry is taking to contribute to the solution.

Our priority remains the community we serve, including our employees, our customers, and our partners.
We have asked all employees to refrain from travelling and to work from home, to help protect everyone’s health and safety. This transition has been smooth and we continue to deliver 24x7x365 security, availability, and service to you.

BlackBerry Security Products Free for 60 days

BlackBerry will be offering a range of its secure communication solutions for enterprises – free for a 60-day period – in order to help manage and secure employees in the ways they are most likely to be working.

Chen said:

We are ensuring every organization around the world has access to the same secure connectivity tools BlackBerry employees are equipped with to work remotely, including BlackBerry UEM, BlackBerry Desktop, BlackBerry 2FA, BlackBerry SecuSUITE, BBM-E and BlackBerry PROTECT. The solutions have been made available free of charge for 60 days, enabling businesses to continue their operations as they take steps to contain the spread of COVID-19.

These solutions include:

BlackBerry Desktop

To continue to enable secure and productive remote working practices, companies will be able to access BlackBerry Desktop for a simple way to onboard and offboard employees as work policies shift. Whether this is through a personal laptop, desktop or mobile and tablet device, the ability to provide secure remote access across any device is paramount.

SecuSUITE for Government and Enterprises for Secure Messaging and Phone Calls

SecuSuite for Government enables high security voice and messaging across iOS and Android environments so government bodies, first responders, law enforcement, healthcare providers, and enterprises can enable workers to continue with activities that require the highest level of security.

Customers will have access to secure communications, allowing employees to make secure phone calls, exchange secure messages using the devices workers already own.

BlackBerry AtHoc for Employee Safety

Allowing organizations globally to unify their crisis communications, BlackBerry AtHoc enables companies to offer a level of protection for their staff and give leadership the information they need to make critical safety decisions, including capabilities such as:

Pre-configured Enterprise Package for Employee Safety
Rapidly alert recipients via SMS, mobile app, voice calls, and secure email
Easily target notification recipients by location or groups
Access live on-line “Ask the Trainer” sessions

BlackBerry Protect

Advanced endpoint protection using AI to prevent breaches and provide added controls for safeguarding against sophisticated threats.

BlackBerry Desktop, SecuSUITE for Government, BlackBerry AtHoc for Employee Safety and BlackBerry Protect will be available free for 60 days.

Those interested in the free offers should contact your BlackBerry rep or email the company direct at covid19help@blackberry.com

In addition, all upcoming BlackBerry events will now be virtual events.

As a global community, we are facing unprecedented and uncertain times. The COVID-19 pandemic has impacted life as we have known it. As we fight this fight together, I wanted to reach out and update you on the steps BlackBerry is taking to contribute to the solution.

Our priority remains the community we serve, including our employees, our customers, and our partners.

We have asked all employees to refrain from travelling and to work from home, to help protect everyone’s health and safety. This transition has been smooth and we continue to deliver 24x7x365 security, availability, and service to you.

We are ensuring every organization around the world has access to the same secure connectivity tools BlackBerry employees are equipped with to work remotely, including BlackBerry UEM, BlackBerry Desktop, BlackBerry 2FA, BlackBerry SecuSUITE, BBM-E and BlackBerry PROTECT. The solutions have been made available free of charge for 60 days, enabling businesses to continue their operations as they take steps to contain the spread of COVID-19.

We are using BlackBerry AtHoc to keep up to date on the status and health of our employees. We have deployed the same emergency notification and situation management solution to state and local governments to coordinate their response and communicate with citizens. This software has also been made available to you and any other organization that requires it, at no cost for 60 days.

Furthermore, we have turned our events into virtual events to enable everyone to participate and engage in the community while following social distancing guidelines.

Recent weeks have demonstrated how connected we are to one another and the importance of community during challenging times. I am thankful to you and everyone else who is contributing to the solution, especially the selfless people working tirelessly on the front lines, and grateful that BlackBerry is able to play a part.

As always, we have your back and are here to support you, your teams and your business as needed.

If you are aware of others that our technology can be of service to at this time, please contact us.

Sincerely,

John Chen

Executive Chairman & CEO, BlackBerry