Ofcom fines BT £42,500 for providing incorrect information

BT provided Ofcom with incorrect information to Connected Nations data request

Ofcom has fined BT £42,500, after the company submitted incorrect information for Ofcom’s 2019 Connected Nations report, which analyses the availability of broadband and mobile services across the UK and each of its nations.

In September 2019, Ofcom requested information from EE (which is owned by BT) about the number of premises able to receive its fixed wireless access broadband service. This information was included in Ofcom’s Connected Nations report, published in December 2019.

In February 2020, BT informed Ofcom that this information was incorrect, and provided us with the correct data. Ofcom says that their information-gathering powers are important to their work in regulating the telecoms markets.

Accordingly, Ofcom have fined BT £42,500, which incorporates a 15% reduction to reflect BT’s agreement to settle this investigation by admitting full liability.