Ofcom’s Home Broadband Performance Report has revealed how broadband speeds changed before and after the COVID-19 lockdown measures came in – when there was a surge in broadband use.
Ofcom today confirmed how they will release important airwaves to help improve mobile broadband and support the rollout of 5G. Ofcom manages the UK’s airwaves – or spectrum – a finite resource that is essential for wireless services including mobile phones.
Ofcom has fined BT £245,000 after an investigation found that the company overcharged EE’s mobile customers for making calls to 118 directory enquiries services.
Phone, broadband and pay-TV customers must be warned when their current contract is ending, and what they could save by signing up to a new deal, under Ofcom rules coming into force tomorrow (15 February).
Ofcom has fined Post Office £175,000 after an investigation found the company overcharged people with hearing or speech impairments who made telephone calls using a relay service.
Mobile phone companies will be banned from selling ‘locked’ handsets, under new Ofcom plans to make switching even simpler.
New Text to Switch rules from Ofcom come into effect in the UK today, allowing users to quickly switch plans or network provider, and let them keep their existing phone number as well - all with a simple text.
EE has been fined £2.7 million by Ofcom for overcharging tens of thousands of customers. The communications regulator found that the company twice broke a "fundamental billing rule"
Ofcom has announced that it is proceeding with a formal notification to require the legal separation of Openreach from BT, after BT failed to offer voluntary proposals that address our competition concerns.
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Vodafone UK has written to Sharon White, the CEO of Ofcom, with a ‘10 Point Plan for a Better Openreach’, a plan which contains a series of proposals aimed at creating a reformed Openreach.
The EU Commission has today blocked the proposed acquisition of O2 by Three's owner Hutchison under the EU Merger Regulation.
Hutchison Whampoa, the owner of Three, has promised to freeze prices for five years and sell off portions of its mobile spectrum holdings as it looks to push through its £10.25 billion acquisition of O2.
