Business Messages enables rich features such as carousels, cards, quick replies, photos, and more
Microsoft has added several new features, such as picture-in-picture support, natural language search, caller ID for voicemail messages, and more to Microsoft Teams for Android.
Telegram has rolled out a new update bringing multiple pinned messages in every chat, Live Locations 2.0, Playlists, and more.
LivePerson has integrated Instagram messaging into its Conversational Cloud platform, empowering brands to create meaningful messaging experiences with consumers on Instagram at scale.
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Zoom faced a number of new challenges due to an unprecedented surge in users as COVID-19 forced employees to work from home and students to learn from home amid local lockdown restrictions.
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BT's mobile network EE is the first to partner with Google to bring RCS Business Messaging (RBM) to businesses in the UK.
H&M has Integrated Google’s Business Messages into the Nuance Intelligent Engagement Platform to make the experience more accessible. Instead of calling in, customers can message directly within entry points from a variety of Google experiences, such as Google Search, Google Maps, and others.
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Zoom Video Communications has signed a new carrier agreement with BT, with BT now offering Zoom Meetings, Zoom Phone and Zoom Rooms, in a managed service with integrated networking to ensure optimal user experiences.
Microsoft has added a series of new video-calling features to Teams, including a Together mode which looks to provide a new way to group chat. With the new update, Microsoft Teams users will be able to view more members on the mobile's screen and also consume less amount of internet data during a video call and more.
Telegram has rolled out a new update bringing an alpha version of video calling on both Android and iOS. You can start a video call from your contact's profile page, and switch video on or off at any time during voice calls. Like all other video content on Telegram, video calls support picture-in-picture mode, allowing you to scroll through chats and multitask while maintaining eye contact.
Armour Comms has launched its AES 256 bit encryption solution, SigNet by Armour. Originally previewed at DSEI 2019, SigNet provides secure voice, high resolution video, messaging, group chat, file attachments and Message Burn (self destructing messages).
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Microsoft has added a series of new video-calling features to Teams, including a Together mode which looks to provide a new way to group chat.
