whatsapp-business
WhatsApp has finally released the long-awaited business version of its messaging application on iOS, promising a much better experience for SMBs who want to communicate with customers on the platform.
Apple-news-plus
Apple has announced its Apple News Plus service, which integrates magazines with its Apple News service. The new service will feature over 300 magazines like National Geographic, Men’s Health, Vogue and others.
IMIConnect Salesforce
IMImobile has made its enterprise cloud communications platform IMIconnect available on Salesforce AppExchange. Salesforce users will now be able to quickly launch and orchestrate two-way, trigger based customer communications across more than 10 channels including SMS, WhatsApp, Apple Business Chat, In App and Push, amongst others.
Instagram is launching an online shopping feature that will allow users to buy products directly within the Instagram app, marking a major move into ecommerce and a bid to tap new revenue streams.